Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Daniel McFarland

Daniel McFarland

March 3, 2026

5  out of  5
rating by Daniel McFarland
"Dane and his team are the best. Sonja specifically, is helpful and kind. Very efficient and helpful. Made a difficult situation as painless as possible for me and my family!"
We responded:
"We appreciate your faith in our office! We'll be there for you when needed!"
Profile photo of Michael Corrigan

Michael Corrigan

February 25, 2026

5  out of  5
rating by Michael Corrigan
"I got the chance to have Gary as an agent and let me just say for both me and my fiancé as we are both new at learning at how to adult, Gary was so helpful. Not only did he help make the process go smoothly and easy with getting everything we had questions about, but it was nice to have a conversation and it not feel like just him trying to sell us more then we need. Definitely am grateful to have heard about this State Farm."
We responded:
"Thanks so much for the fantastic rating, Michael! We are so glad you had a positive experience with us here on State Farm Agent Dane Donaldson’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Abhi Halari

Abhi Halari

February 24, 2026

5  out of  5
rating by Abhi Halari
"I had an amazing time working with Jamie at Dane Donaldson. She was very helpful and informative, she walked me through various products and explained the pros and cons in depth, she was also very knowledgeable and answered all and any questions that I had and most importantly very patient. I would definitely recommend Dane Donaldson and Jamie to anyone who’s considering getting an insurance."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Dane Donaldson’s Team. "
Profile photo of Joseph Wallace

Joseph Wallace

February 4, 2026

1  out of  5
rating by Joseph Wallace
"DO NOT BRING YOUR BUSINESS INSURANCE HERE!! Auto and home is fine but these guys completely ruined my business insurance setup. I originally brought my 4 auto policies and home owners insurance here which was extremely confusing to begin with but the guy, Gary, was helpful and we figured it out. I thought why not have all of my insurance in the same place so I had them quote me and it was comparable to what I was already paying so I gave them the green light. A few weeks later I get a letter saying they're cancelling my business insurance because they need an audit. Noone told me about this audit but I got it done then they sent me a bill for an additional $260 based on the audit. So I said hey I'm just going to go back to my original provider keep the auto and home but drop the business insurance, it had only been like 6 weeks since we set it up. I'm not going to get into all of the nonsense with that because this review is already too long but longer story a little shorter they refunded me 35% of what the original 12 month premium was after only 6 weeks. 35% of a 12 month premium after 6 weeks of coverage!! Nobody there returns phone calls and when they do they seem more confused than I am. I am still waiting on an explanation for the refund they sent me noone has called since last Wednesday so I am posting this review to warn others DO NOT BRING THEM YOUR BUSINESS INSURANCE!!"
We responded:
"Thank you for taking the time to share your experience. We sincerely apologize for the frustration and confusion you encountered with your business insurance setup. Our goal is always to provide clear communication and excellent service, and it’s clear we fell short in your case. We appreciate your feedback about the audit process and the refund, and we are committed to improving how we handle these situations moving forward. We would like the opportunity to address your concerns directly and provide any additional explanations you need. Please feel free to reach out to us at your convenience so we can work toward a resolution. Your satisfaction is important to us, and we hope to regain your trust."
Profile photo of Dev Golden

Dev Golden

February 4, 2026

5  out of  5
rating by Dev Golden
"This guy Gary Yates is awesome he dropped my insurance $200 and he told me I might not need sr22 and it turned out I didn’t"
We responded:
"Thank you so much for the 5-stars, Dev! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Dane Donaldson’s Team anytime."
Profile photo of Jennifer Bosworth

Jennifer Bosworth

February 3, 2026

5  out of  5
rating by Jennifer Bosworth
"Gary has been incredible to work with. He has been exceptionally responsive, punctual, knowledgeable… and all in all extremely pleasant to work with! Highly recommend!"
We responded:
"Thank you for taking the time to leave such a great review, Jennifer. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Paul Aldrich

Paul Aldrich

January 29, 2026

5  out of  5
rating by Paul Aldrich
"Gary saved me over $2000 a year."
We responded:
"Thank you so much for the 5-stars, Paul! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Christopher Jones

Christopher Jones

January 27, 2026

5  out of  5
rating by Christopher Jones
"Professional service from agent with reasonable prices. Looking forward to being a life long customer."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Dane Donaldson’s Team here in Strongsville . "
Profile photo of Lisa Scacchi

Lisa Scacchi

January 21, 2026

5  out of  5
rating by Lisa Scacchi
"Gary was very helpful and knowledgeable in the insurance he was going over with me."
We responded:
"We are grateful for your 5-star review, Lisa! Thanks for taking a moment to share your positive rating of State Farm Agent Dane Donaldson’s Team here in Strongsville . "
Profile photo of Mary Underman

Mary Underman

January 15, 2026

5  out of  5
rating by Mary Underman
"Your agent, Gary was very impressive. I had been reviewing auto insurance policies from a number of companies. I was particularly pleased with Gary's professionalism and friendliness. He followed up with me, answered all my questions and set me up with good policy at a reasonable rate. Because he is so good, I highly recommend to my friends that they use your company for insurance needs and contact Gary."
We responded:
"Thank you so much for the 5-star rating, Mary! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Sara Bogue

Sara Bogue

January 15, 2026

5  out of  5
rating by Sara Bogue
"Their team is super kind and quick to help! I can always tell they prioritize their clients/customers with how fast they respond and how thorough their work is."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Connie Schultz

Connie Schultz

January 9, 2026

5  out of  5
rating by Connie Schultz
"Once again, Diane provided me with excellent service! She is knowledgeable and so very pleasant to work with. The Dane Donaldson team is great!"
We responded:
"Diane has done this for over 30 years!!!"
Profile photo of Katrina Miller

Katrina Miller

January 8, 2026

5  out of  5
rating by Katrina Miller
"I started searching for auto insurance and received many calls but everyone wanted the information after I bought. I wanted to see the total expenses for a new car “before” I bought. Gary Yates contacted me and couldn’t have been more helpful. He has been wonderful to deal with. I didn’t buy a new car yet but I did start by getting renter’s insurance. Nice to see people that really want to help and do business the right way."
We responded:
"Gary is an excellent team member! Doing right day by day!"
Profile photo of Brian Trent

Brian Trent

January 2, 2026

5  out of  5
rating by Brian Trent
"Quick and easy they got me the cheapest rate that I found in a long time"
We responded:
"Thank you Brian! We're here for life and retirement too!"
Profile photo of Gregory Smith

Gregory Smith

January 2, 2026

5  out of  5
rating by Gregory Smith
"Gary was extremely helpful. Directed me into the correct coverage for me. Very satisfied, with my new agent."
We responded:
"Gary is excellent at his profession! Welcome!"
Profile photo of Thomas Brown

Thomas Brown

December 24, 2025

5  out of  5
rating by Thomas Brown
"Really easy to talk to and very knowledgeable about what I needed help with would recommend to anyone for help"
We responded:
"Welcome to the agency Thomas!"
Profile photo of Danielle D

Danielle D

December 22, 2025

5  out of  5
rating by Danielle D
"Gary was great. He explained everything without it being confusing. He was patient, professional, and personable. I’m glad I returned his text. Saved me a lot of money. Gary is awesome."
We responded:
"Welcome to the agency, we love Gary!"
Profile photo of nancy hocking

nancy hocking

December 12, 2025

5  out of  5
rating by nancy hocking
"Agent Gary was very courteous and professional..very happy to get a great rate. Highly recommend state farm"
We responded:
"Gary is the man!"
Profile photo of Jeff Brownfoot

Jeff Brownfoot

December 9, 2025

5  out of  5
rating by Jeff Brownfoot
"Just signed up today with Gary. He was very helpful and knowledgeable, very easy to talk to and I would definitely recommend him to anyone I know in the market for insurance or a switch!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of elton worthington

elton worthington

December 4, 2025

5  out of  5
rating by elton worthington
"Thank you for providing insurance for me, Gary was excellent at providing all Information that I needed, I would highly recommend your services. Thanks again Elton Worthington"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Linda Siggelkow

Linda Siggelkow

November 20, 2025

5  out of  5
rating by Linda Siggelkow
"I cannot say enough wonderful things about our experience with State Farm. All I had to do was text Dane Donaldson and within 10 minutes he replied back to connect us with our now new agent Gary asking what would be a good time to chat. Within 30 minutes we had added our house and an other vehicle to all be with State Farm Ins. ! Gary explained all the coverages & differences & prices. I highly recommend State Farm Ins. As a loyal member since 1984!!"
We responded:
"Linda, Thank you for all the years and trust you've placed in our agency and SF!"
Profile photo of Marcus Mckinnie

Marcus Mckinnie

November 20, 2025

5  out of  5
rating by Marcus Mckinnie
"Gary help me out save me 80 dollars great coverage"
We responded:
"WELCOME ABOARD. WE WILL BE HERE TO HELP GUIDE YOU THROUGH LIFE, WITH ALL THE INSURANCE AND RETIREMENT PRODUCTS WHEN YOU'RE READY."
Profile photo of Daniel Salinsky

Daniel Salinsky

November 19, 2025

5  out of  5
rating by Daniel Salinsky
"Gary found me great rates on my car insurance. His customer service is first rate"
We responded:
"WE STRIVE TO BE YOUR FIRST AND BEST CHOICE FOR AUTO, HOME, LIFE AND RETIREMENT PRODUCTS."
Profile photo of Tiffany Burgess

Tiffany Burgess

November 14, 2025

5  out of  5
rating by Tiffany Burgess
"Gary assisted me and he was the best with customer service that I’ve dealt with in awhile! Very helpful, patient, kind & polite. He explains things very well to where you understand. Thanks again Gary!"
We responded:
"Gary is wonderful! We look forward to serving you for years to come. We can help assist you to make great decisions including retirement products."
Profile photo of Laura Hartman

Laura Hartman

November 7, 2025

5  out of  5
rating by Laura Hartman
"As a new customer I chose this agency because Bryan was great. Sent my quotes promptly and was able to get me a great price. I think I’ll be happy here."
We responded:
"Laura- Thank you for the trust you placed in our agency! We can help with all your insurance needs and retirement products."