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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Norma Sisko

June 6, 2025

5  out of  5
rating by Norma Sisko
"Gary was great about getting back to us with a quote and helping us transfer to State Farm. Gary was highly recommended by our realtor agent and she was correct."
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Jeanna Johnson

June 5, 2025

5  out of  5
rating by Jeanna Johnson
"Sonja is amazing 👏 best agent I've ever had 💪"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Beatrice Lewis

May 29, 2025

5  out of  5
rating by Beatrice Lewis
"Just changed my home and auto to State Farm. Gary Yates was great with comparing my previous policy with a different company and getting me a better price for both home and auto."
We responded:
"Thank you! We love Gary too! Welcome to the agency!"
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SH

May 29, 2025

5  out of  5
rating by SH
"I have always received excellent service here. Ashlee is prompt, helpful, and knowledgeable. She even stayed late on a Friday to assist me with a change in my policy. Highly recommend Dane Donaldson’s team!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Heck Heck

May 21, 2025

5  out of  5
rating by Heck Heck
"Gary Yates and Gang Were Super Fantastic!!! felt like home. Well pleased with attention to detail and explaining services. Happy to be onboard with State Farm."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jennifer Tran

May 16, 2025

5  out of  5
rating by Jennifer Tran
"Gary was so unbelievably thorough and helpful. He answered all our questions in a timely manner and it made all the difference that he was informed about all types of policies to address our needs. We are so appreciative of his role in helping us secure insurance as a new homeowner!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Daniel McFarland

May 9, 2025

5  out of  5
rating by Daniel McFarland
"Dane and his team are the best. Join the team!"
We responded:
"We appreciate your faith in our office! We'll be there for you when needed!"
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Deb Fischer

May 8, 2025

5  out of  5
rating by Deb Fischer
"Ashlee always gets back to me in a timely manner, is always helpful and professional. She also CARES about my questions and concerns. Thanks again!"
We responded:
"Thank you Deb! We’re here to help make life go right!"
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Jbrenis4496

May 8, 2025

5  out of  5
rating by Jbrenis4496
"Everyone is always very helpful and accommodating. Ashley is always quick to respond, polite and knowledgeable. I really enjoy working with the entire agency."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Michelle Safron

May 7, 2025

5  out of  5
rating by Michelle Safron
"Gary gave me great service and saved me a lot of money and time! I did keep putting him off and he just kept texting and calling me till I finally responded and so grateful he didn’t give up on me!!! Thank you for such great service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tyler S

May 7, 2025

5  out of  5
rating by Tyler S
"Gary helped me get a lower rate on several rental properties and car insurance! Thanks"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jeremy Schold

May 1, 2025

5  out of  5
rating by Jeremy Schold
"I recommend state farm. The staff are kind and go above and beyond. And thier resonable comared to other insurance companies. So i give them 5 stars."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Natalie Crtalic-Lowther

April 30, 2025

5  out of  5
rating by Natalie Crtalic-Lowther
"Bryan was very easy to work with when changing policies and very quick to get me any information that I needed."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amoona Jabbarin

April 29, 2025

5  out of  5
rating by Amoona Jabbarin
"Helped me so much for what’s fits best for me and my family appreciate all Gary’s hard work and for making it as simple as possible"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Brian Armstrong

April 29, 2025

5  out of  5
rating by Brian Armstrong
"Was able to sign us up for auto and home in about 30 minutes"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ronny B

April 23, 2025

5  out of  5
rating by Ronny B
"Gary went over all my info and helped me select the right insurance for what I needed. Thanks!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mark Dodosh

April 21, 2025

5  out of  5
rating by Mark Dodosh
"State Farm has been my home and auto insurer for 45 years now, and a big reason I stick with the company is the great service I've received over that time from my State Farm agents. Dane Donaldson in Strongsville has been my State Farm agent in recent years, and Dane and his staff continue that tradition of excellent service. Ashlee Novak is my primary contact at Dane's office, and Ashlee is a top-notch representative of Dane and State Farm. She is always responsive to my inquiries to the office, whether it's asking her to make sure our rental car is covered when my wife and I are vacationing in Florida or providing us with new proof-of-insurance cards when we've misplaced ours. Ashlee is great, as is Sonja Jablonsky in Dane's office. They make a great team, which is why I highly recommend Dane and State Farm."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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laticia rocco

April 21, 2025

5  out of  5
rating by laticia rocco
"Great customer service in a timely manner!"
We responded:
"Thank you Laticia!"
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Alper Sezer

April 14, 2025

5  out of  5
rating by Alper Sezer
"Gary has been great, very professional, understood my needs and provided solutions quickly."
We responded:
"Alper- Welcome to the Agency! Gary is great, send him your friends and family, he'll take great care of them!"
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Bryan Kuhn

April 11, 2025

5  out of  5
rating by Bryan Kuhn
"Bryan was great to work with and made the process quick and easy."
We responded:
"Bryan- Thank you so much for the kind words! We strive to be your first choice for all the products we offer!"
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Magdalena Rosa

April 10, 2025

5  out of  5
rating by Magdalena Rosa
"Thanks Gary you were very helpful and you lower my insurance rate. Thanks again."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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yash nahata

April 9, 2025

5  out of  5
rating by yash nahata
"Ashlee was very helpful! Gave me a good price and the work was done quickly!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jacob Faust

April 8, 2025

5  out of  5
rating by Jacob Faust
"This five star review should be seen exclusively as a reflection of Sonja's help. After a problem came up (which Sonja was not responsible for) and I requested to be transferred to another agent, Sonja immediately jumped in and took charge: clear and consistent communication, setting expectations, and seeing the problem through to the end. What had previously been a month-long issue ended up being completely resolved in less than 5 business hours once Sonja got involved. I am incredibly appreciative that they were able to help me. Thank you Sonja!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Greg Demaline

April 7, 2025

5  out of  5
rating by Greg Demaline
"Bryan, was very knowledgeable, he helped us with our new policy."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dave Matanick

April 1, 2025

5  out of  5
rating by Dave Matanick
"I worked with Gary from State Farm today . He spent a lot of time making sure he understood my needs and was always very professional, knowledgeable, and personable. He set me up with an auto insurance policy that was considerably cheaper than what I had with another carrier With the same or better coverage, and also an umbrella insurance policy"
We responded:
"Dave we think Gary is awesome and we look forward to serving you for all your needs for a very long time!"